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  3. How to improve the Joinlemmy Donation page?

How to improve the Joinlemmy Donation page?

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  • N This user is from outside of this forum
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    nutomic@lemmy.ml
    wrote on 9 Apr 2025, 08:14 last edited by
    #1

    This is a follow-up to my previous post asking for design suggestions for the new donation dialog. It gave a lot of valuable feedback which is why I'm making another similar post.

    This time it's about the donation page on join-lemmy.org (linked above). What can be done to improve the texts and design? For a start I already changed the text to the same one from the donation dialog. Here more space is available, so a longer text with more details could be written (possibly below the donation buttons).

    What do you think about the available donation options? Do they work for you or would you prefer to donate through a different platform? On the other hand it is possible that the number of available options is already too confusing. Would it help to add a short description for each button?

    Below are lists of contributors, translators and sponsors. They haven't been updated in two years and no one complained, which indicates that they don't serve as motivation for people to contribute or donate. So I would remove that whole section which will leave a lot of free space. What else can we put there, maybe a list of reasons why people should donate?

    By the way I plan to make a recurring series of posts like this. The next ones will likely cover onboarding for new users, the reports page and more. If you know a catchy name for this series you can also comment it below.

    ? G S W 4 Replies Last reply 9 Apr 2025, 09:01
    0
    • N nutomic@lemmy.ml
      9 Apr 2025, 08:14

      This is a follow-up to my previous post asking for design suggestions for the new donation dialog. It gave a lot of valuable feedback which is why I'm making another similar post.

      This time it's about the donation page on join-lemmy.org (linked above). What can be done to improve the texts and design? For a start I already changed the text to the same one from the donation dialog. Here more space is available, so a longer text with more details could be written (possibly below the donation buttons).

      What do you think about the available donation options? Do they work for you or would you prefer to donate through a different platform? On the other hand it is possible that the number of available options is already too confusing. Would it help to add a short description for each button?

      Below are lists of contributors, translators and sponsors. They haven't been updated in two years and no one complained, which indicates that they don't serve as motivation for people to contribute or donate. So I would remove that whole section which will leave a lot of free space. What else can we put there, maybe a list of reasons why people should donate?

      By the way I plan to make a recurring series of posts like this. The next ones will likely cover onboarding for new users, the reports page and more. If you know a catchy name for this series you can also comment it below.

      ? Offline
      ? Offline
      Guest
      wrote on 9 Apr 2025, 09:01 last edited by
      #2

      0.6 / 3 devs funded*

      Currently the information is shown when hovering over ("Based on a median European €50,000 software developer salary from developersalary.com"), which is behaviour expected when you hover over an (i)-icon (or a question mark). If you put in an asterisk, there should be somewhere on the bottom of this element that refers to said asterisk to indicate the extra info. It's not intuitive to having to mouse-over an asterisk, imo.

      4 months remaining

      I imagine this is referring to current balance. I'm not saying there should be a sense of urgency communicated but it might hurt donations if there's is shown that you've got 4 months left anyway.

      N 1 Reply Last reply 30 days ago
      0
      • N nutomic@lemmy.ml
        9 Apr 2025, 08:14

        This is a follow-up to my previous post asking for design suggestions for the new donation dialog. It gave a lot of valuable feedback which is why I'm making another similar post.

        This time it's about the donation page on join-lemmy.org (linked above). What can be done to improve the texts and design? For a start I already changed the text to the same one from the donation dialog. Here more space is available, so a longer text with more details could be written (possibly below the donation buttons).

        What do you think about the available donation options? Do they work for you or would you prefer to donate through a different platform? On the other hand it is possible that the number of available options is already too confusing. Would it help to add a short description for each button?

        Below are lists of contributors, translators and sponsors. They haven't been updated in two years and no one complained, which indicates that they don't serve as motivation for people to contribute or donate. So I would remove that whole section which will leave a lot of free space. What else can we put there, maybe a list of reasons why people should donate?

        By the way I plan to make a recurring series of posts like this. The next ones will likely cover onboarding for new users, the reports page and more. If you know a catchy name for this series you can also comment it below.

        G This user is from outside of this forum
        G This user is from outside of this forum
        grumpyduckling@sh.itjust.works
        wrote on 9 Apr 2025, 09:32 last edited by
        #3

        Short and simple is always better, people stop reading if it's too
        long.

        Thanks to the generosity of our users we are able to develop Lemmy as an open source platform free of tracking and ads. Making a donation will allow us to continue maintaining and improving the platform. To make a one-time or recurring donation click the button below. Thank you for using Lemmy.

        Here's a good listicle about donation pages.
        https://wpforms.com/donation-page-examples-to-inspire-your-online-fundraising/

        N 1 Reply Last reply 30 days ago
        0
        • N nutomic@lemmy.ml
          9 Apr 2025, 08:14

          This is a follow-up to my previous post asking for design suggestions for the new donation dialog. It gave a lot of valuable feedback which is why I'm making another similar post.

          This time it's about the donation page on join-lemmy.org (linked above). What can be done to improve the texts and design? For a start I already changed the text to the same one from the donation dialog. Here more space is available, so a longer text with more details could be written (possibly below the donation buttons).

          What do you think about the available donation options? Do they work for you or would you prefer to donate through a different platform? On the other hand it is possible that the number of available options is already too confusing. Would it help to add a short description for each button?

          Below are lists of contributors, translators and sponsors. They haven't been updated in two years and no one complained, which indicates that they don't serve as motivation for people to contribute or donate. So I would remove that whole section which will leave a lot of free space. What else can we put there, maybe a list of reasons why people should donate?

          By the way I plan to make a recurring series of posts like this. The next ones will likely cover onboarding for new users, the reports page and more. If you know a catchy name for this series you can also comment it below.

          S This user is from outside of this forum
          S This user is from outside of this forum
          sabrew4k3@lazysoci.al
          wrote on 9 Apr 2025, 09:55 last edited by
          #4

          The patreon page sucks. You can and should show the tiers without requiring people to become members first.

          N 1 Reply Last reply 30 days ago
          0
          • ? Guest
            9 Apr 2025, 09:01

            0.6 / 3 devs funded*

            Currently the information is shown when hovering over ("Based on a median European €50,000 software developer salary from developersalary.com"), which is behaviour expected when you hover over an (i)-icon (or a question mark). If you put in an asterisk, there should be somewhere on the bottom of this element that refers to said asterisk to indicate the extra info. It's not intuitive to having to mouse-over an asterisk, imo.

            4 months remaining

            I imagine this is referring to current balance. I'm not saying there should be a sense of urgency communicated but it might hurt donations if there's is shown that you've got 4 months left anyway.

            N This user is from outside of this forum
            N This user is from outside of this forum
            nutomic@lemmy.ml
            wrote 30 days ago last edited by
            #5

            Right, I removed the asterisk and added a dotted underline instead to indicate hover text. The text with 4 months left is an old leftover, Ive removed it. Also made the text bigger and changed the button layout (though it looks too green now).

            ? 1 Reply Last reply 30 days ago
            0
            • S sabrew4k3@lazysoci.al
              9 Apr 2025, 09:55

              The patreon page sucks. You can and should show the tiers without requiring people to become members first.

              N This user is from outside of this forum
              N This user is from outside of this forum
              nutomic@lemmy.ml
              wrote 30 days ago last edited by
              #6

              Not sure what you mean, I can see these without login:

              1 Reply Last reply
              0
              • N nutomic@lemmy.ml
                30 days ago

                Right, I removed the asterisk and added a dotted underline instead to indicate hover text. The text with 4 months left is an old leftover, Ive removed it. Also made the text bigger and changed the button layout (though it looks too green now).

                ? Offline
                ? Offline
                Guest
                wrote 30 days ago last edited by
                #7

                Personally I like ❔ like the top 2 of this image:

                But that's just 1 opinion.

                I agree that this is very green! Perhaps adding some icons of the platforms will help break it up a bit:

                https://en.liberapay.com/about/logos

                https://www.patreon.com/en-GB/brand

                https://docs.opencollective.com/help/about/introduction#media-logo

                Crypto is a bit more difficult, I don't think there's a universal crypto logo/icon. Perhaps Bitcoin will suffice.

                N 1 Reply Last reply 30 days ago
                0
                • G grumpyduckling@sh.itjust.works
                  9 Apr 2025, 09:32

                  Short and simple is always better, people stop reading if it's too
                  long.

                  Thanks to the generosity of our users we are able to develop Lemmy as an open source platform free of tracking and ads. Making a donation will allow us to continue maintaining and improving the platform. To make a one-time or recurring donation click the button below. Thank you for using Lemmy.

                  Here's a good listicle about donation pages.
                  https://wpforms.com/donation-page-examples-to-inspire-your-online-fundraising/

                  N This user is from outside of this forum
                  N This user is from outside of this forum
                  nutomic@lemmy.ml
                  wrote 30 days ago last edited by
                  #8

                  That is true, but not so easy to do. To make donation pages like those in your link would require setting up some kind of nonprofit and directly handling credit card payments with some payment processor, and probably various legal requirements. By relying on existing donation platforms we have much less hassle.

                  G W 2 Replies Last reply 30 days ago
                  0
                  • ? Guest
                    30 days ago

                    Personally I like ❔ like the top 2 of this image:

                    But that's just 1 opinion.

                    I agree that this is very green! Perhaps adding some icons of the platforms will help break it up a bit:

                    https://en.liberapay.com/about/logos

                    https://www.patreon.com/en-GB/brand

                    https://docs.opencollective.com/help/about/introduction#media-logo

                    Crypto is a bit more difficult, I don't think there's a universal crypto logo/icon. Perhaps Bitcoin will suffice.

                    N This user is from outside of this forum
                    N This user is from outside of this forum
                    nutomic@lemmy.ml
                    wrote 30 days ago last edited by
                    #9

                    Not sure about the question mark, but the icons are a great idea! Here is how they look with different colored buttons:

                    1 Reply Last reply
                    0
                    • N nutomic@lemmy.ml
                      30 days ago

                      That is true, but not so easy to do. To make donation pages like those in your link would require setting up some kind of nonprofit and directly handling credit card payments with some payment processor, and probably various legal requirements. By relying on existing donation platforms we have much less hassle.

                      G This user is from outside of this forum
                      G This user is from outside of this forum
                      grumpyduckling@sh.itjust.works
                      wrote 30 days ago last edited by
                      #10

                      Sorry, I meant just the text as examples. Maybe a cute picture with the devs all together would help.

                      N 1 Reply Last reply 30 days ago
                      0
                      • G grumpyduckling@sh.itjust.works
                        30 days ago

                        Sorry, I meant just the text as examples. Maybe a cute picture with the devs all together would help.

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                        nutomic@lemmy.ml
                        wrote 30 days ago last edited by
                        #11

                        We devs have never met in person, and we are too shy to publicly share our pictures 😄

                        1 Reply Last reply
                        0
                        • N nutomic@lemmy.ml
                          30 days ago

                          That is true, but not so easy to do. To make donation pages like those in your link would require setting up some kind of nonprofit and directly handling credit card payments with some payment processor, and probably various legal requirements. By relying on existing donation platforms we have much less hassle.

                          W This user is from outside of this forum
                          W This user is from outside of this forum
                          wiki_me@lemmy.ml
                          wrote 29 days ago last edited by
                          #12

                          That is true, but not so easy to do. To make donation pages like those in your link would require setting up some kind of nonprofit and directly handling credit card payments with some payment processor

                          Shouldn't it be a good idea anyway to set up a limited liability company at some point anyway? in case you will get sued.

                          N 1 Reply Last reply 28 days ago
                          0
                          • W wiki_me@lemmy.ml
                            29 days ago

                            That is true, but not so easy to do. To make donation pages like those in your link would require setting up some kind of nonprofit and directly handling credit card payments with some payment processor

                            Shouldn't it be a good idea anyway to set up a limited liability company at some point anyway? in case you will get sued.

                            N This user is from outside of this forum
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                            nutomic@lemmy.ml
                            wrote 28 days ago last edited by
                            #13

                            AGPL specifies that everything is provided without liability or warranty, so I dont see how anyone could have reason to sue. Besides Lemmy is not a company, if anything a nonprofit would make sense.

                            1 Reply Last reply
                            0
                            • N nutomic@lemmy.ml
                              9 Apr 2025, 08:14

                              This is a follow-up to my previous post asking for design suggestions for the new donation dialog. It gave a lot of valuable feedback which is why I'm making another similar post.

                              This time it's about the donation page on join-lemmy.org (linked above). What can be done to improve the texts and design? For a start I already changed the text to the same one from the donation dialog. Here more space is available, so a longer text with more details could be written (possibly below the donation buttons).

                              What do you think about the available donation options? Do they work for you or would you prefer to donate through a different platform? On the other hand it is possible that the number of available options is already too confusing. Would it help to add a short description for each button?

                              Below are lists of contributors, translators and sponsors. They haven't been updated in two years and no one complained, which indicates that they don't serve as motivation for people to contribute or donate. So I would remove that whole section which will leave a lot of free space. What else can we put there, maybe a list of reasons why people should donate?

                              By the way I plan to make a recurring series of posts like this. The next ones will likely cover onboarding for new users, the reports page and more. If you know a catchy name for this series you can also comment it below.

                              W This user is from outside of this forum
                              W This user is from outside of this forum
                              wiki_me@lemmy.ml
                              wrote 23 days ago last edited by
                              #14

                              If you know a catchy name for this series you can also comment it below.

                              Add "help design lemmy" next to the title? e.g.

                              Help Design Lemmy: How to improve the Joinlemmy Donation page?

                              As i said adding a "learn more" section would be really helpful. right now it sounds like you are not really sure you even want donations. if you won't believe people should donate and are not willing to explain why people should do it why should potential donors believe it? . so far i didn't really see a noticeable spike in the patreon and liberapay stats despite many of the largest servers using the newest version (you can enable it to show the version of servers). some projects have a fairly consistent increases in the number of donations for years (e.g. 1 2 3 ) and i don't think lemmy has less potential. even piefed donations have been increasing organically.

                              Of course A/B testing will be the best way to prove these claims.

                              Maybe we could crowd source a list of arguments about why people should donate.

                              N 1 Reply Last reply 23 days ago
                              0
                              • W wiki_me@lemmy.ml
                                23 days ago

                                If you know a catchy name for this series you can also comment it below.

                                Add "help design lemmy" next to the title? e.g.

                                Help Design Lemmy: How to improve the Joinlemmy Donation page?

                                As i said adding a "learn more" section would be really helpful. right now it sounds like you are not really sure you even want donations. if you won't believe people should donate and are not willing to explain why people should do it why should potential donors believe it? . so far i didn't really see a noticeable spike in the patreon and liberapay stats despite many of the largest servers using the newest version (you can enable it to show the version of servers). some projects have a fairly consistent increases in the number of donations for years (e.g. 1 2 3 ) and i don't think lemmy has less potential. even piefed donations have been increasing organically.

                                Of course A/B testing will be the best way to prove these claims.

                                Maybe we could crowd source a list of arguments about why people should donate.

                                N This user is from outside of this forum
                                N This user is from outside of this forum
                                nutomic@lemmy.ml
                                wrote 23 days ago last edited by
                                #15

                                "Help Design Lemmy" sounds good, thanks for the suggestion. I looked around for some info about A/B testing but it seems relatively complicated to setup. Do you have any tools to suggest for that? And I can see what you mean about the text sounding unsure. What do you think about this one?

                                We provide Lemmy as free and open source platform without any tracking or advertising, and work every day to improve it. Yet we also need money to pay our bills and provide for our families. Only 2% of Lemmy users donate, so we need your donation to keep this model working. Thank you for helping to create a new form of social media.

                                W 1 Reply Last reply 21 days ago
                                0
                                • N nutomic@lemmy.ml
                                  23 days ago

                                  "Help Design Lemmy" sounds good, thanks for the suggestion. I looked around for some info about A/B testing but it seems relatively complicated to setup. Do you have any tools to suggest for that? And I can see what you mean about the text sounding unsure. What do you think about this one?

                                  We provide Lemmy as free and open source platform without any tracking or advertising, and work every day to improve it. Yet we also need money to pay our bills and provide for our families. Only 2% of Lemmy users donate, so we need your donation to keep this model working. Thank you for helping to create a new form of social media.

                                  W This user is from outside of this forum
                                  W This user is from outside of this forum
                                  wiki_me@lemmy.ml
                                  wrote 21 days ago last edited by
                                  #16

                                  I looked around for some info about A/B testing but it seems relatively complicated to setup. Do you have any tools to suggest for that?

                                  Not really. i know wikimedia foundation did that but it is probably not the best option. googling gives a few results but that's not really insightful.

                                  And I can see what you mean about the text sounding unsure. What do you think about this one?

                                  I don't think this solves the problems i mentioned (including in the pull request). donations and working full time are a means to an end. the average response by average joe might be "well they can just get a regular job like the rest of us".

                                  I don't we should insist on just having a elevator pitch. sure an elevator pitch is very useful but i know that when i wanted to donate to charities I looked for a decent chunk of information to help me make a decision.

                                  this part that appears inside thunderbird (which seems to be doing very well interm of fundraising) is more like something i had in mind (in term of feeling important)

                                  there is some research about this type of messaging (see risk aversion and fear appeals). naturally it does not feel great because i think the thought that a project is at risk and might need donations is a negative evaluation that will probably produce a negative emotion. but i think it is the honest truth for thunderbird and lemmy and any large scale open source project.

                                  N 1 Reply Last reply 17 days ago
                                  0
                                  • W wiki_me@lemmy.ml
                                    21 days ago

                                    I looked around for some info about A/B testing but it seems relatively complicated to setup. Do you have any tools to suggest for that?

                                    Not really. i know wikimedia foundation did that but it is probably not the best option. googling gives a few results but that's not really insightful.

                                    And I can see what you mean about the text sounding unsure. What do you think about this one?

                                    I don't think this solves the problems i mentioned (including in the pull request). donations and working full time are a means to an end. the average response by average joe might be "well they can just get a regular job like the rest of us".

                                    I don't we should insist on just having a elevator pitch. sure an elevator pitch is very useful but i know that when i wanted to donate to charities I looked for a decent chunk of information to help me make a decision.

                                    this part that appears inside thunderbird (which seems to be doing very well interm of fundraising) is more like something i had in mind (in term of feeling important)

                                    there is some research about this type of messaging (see risk aversion and fear appeals). naturally it does not feel great because i think the thought that a project is at risk and might need donations is a negative evaluation that will probably produce a negative emotion. but i think it is the honest truth for thunderbird and lemmy and any large scale open source project.

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                                    nutomic@lemmy.ml
                                    wrote 17 days ago last edited by
                                    #17

                                    I rewrote the text again, have a look and let me know what you think. Also made some more design changes the donation page.

                                    W 1 Reply Last reply 17 days ago
                                    0
                                    • N nutomic@lemmy.ml
                                      17 days ago

                                      I rewrote the text again, have a look and let me know what you think. Also made some more design changes the donation page.

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                                      W This user is from outside of this forum
                                      wiki_me@lemmy.ml
                                      wrote 17 days ago last edited by
                                      #18

                                      All those terms, "increasing shareholder value" , "no tracking", "is billionaire proof" , "no venture capital available". would be really hard to understand for anyone that is not a hardcore fosshead . even if they will understand understanding the benefits of these properties is not easy . reportedly the average age of a reddit user is 23, how many 23 year old know what "venture capital" and "shareholder" even mean?

                                      Maybe lemmy needs something like a whitepaper or a manifesto.

                                      N 1 Reply Last reply 16 days ago
                                      0
                                      • W wiki_me@lemmy.ml
                                        17 days ago

                                        All those terms, "increasing shareholder value" , "no tracking", "is billionaire proof" , "no venture capital available". would be really hard to understand for anyone that is not a hardcore fosshead . even if they will understand understanding the benefits of these properties is not easy . reportedly the average age of a reddit user is 23, how many 23 year old know what "venture capital" and "shareholder" even mean?

                                        Maybe lemmy needs something like a whitepaper or a manifesto.

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                                        nutomic@lemmy.ml
                                        wrote 16 days ago last edited by
                                        #19

                                        I can replace them if you can suggest better alternatives. Anyway Lemmy users seem to be older than Reddit users, and those who have spare money to donate should know these normal financial terms.

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